The Renewal process keeps saying:Agreement to the site's Privacy Policy is required.
However, I clicked the checkbox for the Terms and Conditions.
I can not continue to pay for the module.
Latest post by Lefteris Kavadas on Tuesday, 01 September 2026 18:27 EEST
Hi,
There are two separate checkboxes that need to be selected before you can proceed with the renewal:
The error you are seeing specifically refers to the Privacy Policy agreement, so please make sure that both checkboxes are selected.
If you have already selected both and are still receiving the same error, please let us know and we will investigate the issue.
Best regards,
Lefteris
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