This Privacy Policy explains how Firecoders ("we", "us", or "our") collects, uses, discloses, and protects personal information obtained from users ("you" or "your") of our website https://www.firecoders.com (the "Site") and related services, including software downloads and support subscriptions (collectively, the "Service").
1. Information We Collect
We collect personal information that you provide directly to us when you subscribe to our service, make purchases, communicate with us, or otherwise interact with the Site. The types of personal information we may collect include:
- Contact Information: such as your name, email address, mailing address, and phone number.
- Billing Information: such as your VAT number or other payment account information.
- Account Credentials: such as your username and password.
- Communication Data: including your communications with us and any feedback or inquiries you submit.
2. Use of Information
We may use the personal information we collect for the following purposes:
- To provide and maintain the Service, including processing your subscriptions and facilitating software downloads.
- To communicate with you, including sending transactional emails, responding to your inquiries, and providing customer support.
- To process payments and prevent fraudulent transactions.
- To personalize your experience and improve the Service.
- To comply with legal obligations and enforce our policies.
3. Data Sharing and Disclosure
We may share your personal information with third-party service providers who assist us in operating the Service, processing payments, or providing support services. We may also share your information with law enforcement agencies, regulatory authorities, or other third parties when required by law or to protect our rights or the rights of others.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities or to request data portability. To exercise these rights, please contact us using the contact form at https://www.firecoders.com/contact.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted on the Site. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the contact form at https://www.firecoders.com/contact .
