#804 – The Gallery Custom Field is suddenly empty

Status: Closed - Category: Showtime Image Gallery
The Gallery Custom Field is suddenly empty although the galleries are displayed and are shown in the component. But when I access the field in the article direct there are no images. why?
ah, I think it has to do with yootheme automatically converting all images to webp, that's why they could not be displayed in the field.

I also had to manually allow access to administrator/components/com_showtime in admin tools
Hi Mag,

Can you please provide more details? Have you resolved the issue?
Does the issue occurs only in front-end?
If there is something we can do please let me know.

Regards
 
no, it only happened in the backend. the galleries were there and also visible in the component. but not when I access the article in the backend and access the showtime custom field. I deactivated the webp setting in yootheme and allowed access to administrator/components/com_showtime in admin tools and now everything works again
I don't think that the Yootheme change has to do with that. I guess that Yootheme converts images to WebP for front-end only. So probably this has to do with admin tools.
In any case, I am glad that everything works fine now.
Please let me know if you face any other issues.

Regards
 
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