#320 – landscape pictures

Status: Closed - Category: Showtime Image Gallery

we love to use showtime. But now, in a developer website, there is a bug. when I set a size of 550x770, the landscape pictures are rotated. this is not good. Can you help as soon as possible because we want to go live with this website. thank you very much

Showtime does not change the image orientation. Ensure that the image has the correct orientation before uploading. In order to check the orientation of the image before uploading just try to open it in the browser.

Yes, the orientation is correct but it changes after uploading.

Can you please send me the original file?

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.


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